Technology Articles and Resources

Top Benefits of a Help Desk Management Solution

February 16th, 2022 by admin

A female help desk employee smiling and wearing a headset

As the business landscape becomes more competitive and aggressive, earning customer satisfaction has become a primary goal for organizations across industries. It is indeed a well-known fact that satisfied and happy customers can help companies: ...

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Posted in: Solutions, Services

How ITG Can Bring Your Outsourced Printing In-House

September 23rd, 2021 by admin

A close up of a copier being opened as light from a sunset comes in through the window behind it

When it comes to printing through third parties, whether it's marketing material or work documents, it can quickly end up being a costly deal for businesses. Between things like last-minute changes, bulk order limits, and potential obsoletion of the...

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Posted in: Solutions, Services

Does Your Business Communications Provider Offer Managed Services?

May 6th, 2021 by admin

A man in a suit stroking his chin while holding his phone in his other hand, as multiple 3D icons are coming out of the phone screen

A common theme among many small to mid-sized companies is their inability to micro-manage their network. These organizations are typically understaffed and lack the sufficient skill level, technological capacity or resources to keep their network operating...

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Posted in: Press Release

Using Microsoft Teams to Combat COVID-19 with an Innovative Approach

January 5th, 2021 by admin

A man woman wearing a headset while working on code in her home office

Microsoft Teams is a tool that dramatically enhances every employee’s ability to collaborate by integrating the functions of chat, meetings, calls and collaboration into a single platform. With the recent outbreak of COVID-19, mandatory precautions...

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Posted in: Press Release

Success Story: ITG Helps Accounting Firm with Virtualization

August 9th, 2020 by admin

A businessman with a laptop, cellphones, a globe, and human icons between his hands

At ITG, we pride ourselves on our commitment to providing services and solutions that will empower your business. We recently helped a large accounting firm by moving their data from on-premise servers to the cloud, setting them up with 165 virtual...

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Posted in: Solutions, Services