WE WORRY ABOUT TECHNOLOGY SO YOU DONT HAVE TO
Unlimited, quick and friendly technical assistance for your computer users and network administrator from our location. If an issue can’t be resolved over the phone or remotely, an ITG engineer can be on-site to resolve the problem as quickly as possible.
Unlimited help from support desk technical experts who can resolve everyday computer-related issues. We provide support for any question that relates to your organization’s networks, PCs and Microsoft applications (i.e. login authentication, connectivity issues and application support).
We monitor the devices within your network environment to immediately detect and resolve any potential network problems. We provide availability, event log, backup and drive-space monitoring; monthly status reporting; anti-virus software management; and security, file sharing and user administration.
Client Business Review (CBR)
Information about your network, desktops, servers, storage backup and disaster recovery systems. We monitor your IT environment to help you efficiently track and manage your network systems and devices.
We know that every area of your business can be hectic and prone to stress. But there’s a special kind of pressure involved with IT, simply because the stakes are higher. When a server goes down in the middle of a busy workday, it means instant losses in productivity and, ultimately, sales. That can be extremely costly. There’s also the constant pressure to stay one step ahead of new technology and industry best practices. And, of course, there are your end users. Someone needs to make sure they understand your technology and are using it effectively…and be on hand to troubleshoot their issues.
It’s no wonder so many IT professionals come to us needing some help.
LET US HANDLE THE DAY-TO-DAY MAINTENANCE AND SUPPORT
In today's digital workplace, the requirements on the Service Desk have never been more complex, divers and demanding. Digital disruption has rendered the traditional help desk obsolete.
From Imagine's Network Operations Center (NOC) located in Chandler, AZ we can manage your IT resources 24/7/365. Our IT solutions will help maximize the resilience and reliability of your technology operations, computing assets, and applications.